Course Activation

COURSE ACTIVATION & ACCESS POLICY

COURSE ACTIVATION

• Most course activations are completed immediately after payment verification.

• In some cases, manual verification may be required. Manual review is typically completed within 1 hour during business hours.

• If you do not receive course access within 1 hour after completing payment, please contact the SpineMastery support team and provide your payment confirmation or transaction receipt for assistance.

• To ensure timely activation, please make sure your payment reference matches the instructions provided during checkout.

COURSE ACCESS

• All courses include 90 days of access from the date of activation.

• During the access period, students may review lessons, videos, and course materials an unlimited number of times.

• Access to course content will automatically expire at the end of the 90-day period.

• Students who wish to continue learning after expiration may purchase a new enrollment or course renewal, if available.

• Course access is granted to the registered user account only and may not be shared, transferred, or resold.

• SpineMastery reserves the right to suspend access in cases of unauthorized account sharing or misuse of course content.

TECHNICAL SUPPORT

If you experience any issues related to:

• Course activation
• Login and account access
• Payment verification
• Video playback
• Course content accessibility
• Technical errors on the platform

Please contact our support team and include as much information as possible to help us resolve your issue quickly.

SUPPORT & CONTACT

Email:
[email protected]

Facebook Page:
https://www.facebook.com/vumanhyhct

Response Time:
We aim to respond to all inquiries within 24 business hours.

Thank you for choosing SpineMastery.

We are committed to supporting healthcare professionals, students, and practitioners throughout their learning journey and professional development.